In 2013, Quincy/Adams County 9-1-1 handled
41,574 calls to 9-1-1. 79% of these calls to 9-1-1 came from
wireless phones. In addition, Quincy/Adams County 9-1-1
dispatchers answered over 76,589 calls to the non-emergency
Operating in since March 13, 1989,
Quincy/Adams County 9-1-1 was one of the very first countywide
9-1-1 systems established in Illinois.
On March 13, 2007 implemented Enhanced 9-1-1
and began operating in a new state-of-the-art facility at 222 N
Quincy/Adams County 9-1-1 dispatches for the
following agencies: Quincy Police, Adams County Sheriffs Office,
Camp Point Police, Payson Police, Adams County Ambulance
Service, Quincy Fire Department, Tri-township Fire Department,
and 10 volunteer fire departments in Adams County.
The 9-1-1 Center has 20 employees: Director,
Assistant Director, Systems Administrator, two Dispatch
Supervisors and 15 dispatchers. At least three dispatchers are
on duty at all times.
Quincy/Adams County 9-1-1 is the only
countywide 9-1-1 system in Illinois not funded by a landline
telephone surcharge under the Illinois Emergency Telephone
Systems Act (ETSA). Funding for operating budget is provided by
City of Quincy at 60% and Adams County at 40%. In addition,
Quincy/Adams County 9-1-1 receives revenue from the Wireless
Emergency Telephone Systems Act (WETSA) surcharge.