Frequently Asked Questions About
Video Visitation at Adams County Jail

On Thursday, May 1st the Adams County Jail will begin using a
new Video Visitation system for all friends and family visits with
inmates.  The following are answers to our most frequently asked
questions.

click here for a printable verson of the FAQ 

Q: How does the new video visitation system work?

A: Inmates will visit with friends and family from a video visitation terminal (example to the right) in their housing area.  Friends and family will visit inmates from a similar visitation terminal in the public visitation room in the lobby off of the 5th Street entrance.  These visits are referred to as “onsite” or “public” visitations.

The new system will allow visitors to still come to the jail for visitation and it will now also allow friends and family to conduct a “remote” or “at-home” visit with from home using a computer, webcam and high speed internet connection. 

 

Q: How often can I visit inmates?

A:  Each inmate is allowed one 15 minute visit from friends or family members weekly at the jail.  Inmates can have unlimited remote visits a week from home.

 

Q: Do I need to come at a certain time to visit an inmate?

A: Friends and family can schedule on-site video visits with inmates for the following times:

·         Tuesday          6:30-8:00 pm

·         Thursday         6:30-8:00 pm

·         Saturday         1:00-3:00 pm

·         Sunday            1:00-3:00 pm

 

Q: Is there a charge for video visitation?

A: Each inmate will continue to receive one free 15 minute onsite visit each week. 

Inmates can now receive unlimited remote / at-home visits each week.  At-home” visits normally cost $20 for 20 minutes, but there will be an introductory special of $5 for a 20 minute visit through June 30, 2014.

 

Q: Do family/friends need to schedule visits or can they just show up?

Visits need to be scheduled at least 24 hours in advance.  Visits can be scheduled by either:

1.      Using a video terminal in the public visitation area

2.      Using the website at www.securustech.net/videovisitation, click on “Schedule an Onsite Visitation” at the bottom of the page and follow the steps listed.

When you schedule your visit, be sure to write down the following items:

1.   The date and time of your visit

2.   The six digit PIN number (you will enter this at the time of your visit)

3.   The video terminal you are assigned to (I.E. Vis_1, Vis_2, etc)

 Q: When can I visit?

A: On-site Public visitation times are:

·         Tuesday          6:30-8:00 pm

·         Thursday         6:30-8:00 pm

·         Saturday         1:00-3:00 pm

·         Sunday            1:00-3:00 pm

 

At-home visits can be scheduled with inmates every day of the week from 8 am – 10 pm (except during meal times).

Q: What do friends/family need to do to visit from home?

A: If you have a computer, high speed internet access and a webcam, you can conduct visits from home.  You will need to do the following:

1.      Create a visitation account at www.securustech.net/videovisitation

2.      Request access to visit Adams County Jail via the website.  Your request is then reviewed by jail staff.

3.      Once you are approved to be an at-home visitor, you can then schedule at-home visits. 

Note: No account is currently required for on-site visitation.

 

Q: Is there anything else I should know?

A:  Here is some other helpful information:

  1. There will be NO age restriction for visitation. However, ALL visitors 16 years of age and under must be accompanied by their parent or legal guardian.
  2. Photo ID will be required for ALL adult visitors. Acceptable forms of ID will be, but not limited to, Driver's License, State ID cards, School ID, and Military ID.
  3. Children not allowed to visit may not be left unattended.
  4. Proper attire is required at all times. If proper attire is not worn you visitation privileges will be suspended.

5.      If you have any questions about visiting from home, visit www.securustech.net/videovisitation for further information.

6.      Please arrive at the jail 10 minutes early for an on-site visit so you can check-in and take your seat at your assigned terminal a couple minutes before your visit. 

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